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Legal Information

Last updated: 2 November 2026

About This Legal Notice

This Legal Notice applies to the website operated by tellylix, referred to in this notice as "we", "us", "our" or "the operator". It explains who is behind the site, the legal rules that apply to it, how the site may be used, and how you can reach us. It is meant to be read together with our separate Privacy Policy, Cookie Policy, Terms and Conditions and Payment and Refund Policy, each of which forms part of the legal framework governing your use of this website.

By browsing this website, creating an account, downloading material, enrolling on a course or placing an order, you confirm that you have read and understood the information below. If you do not accept it, please stop using the website. We have written this notice in plain English on purpose: we would rather you understood your position than skipped over dense wording.

Identity of the Website Operator

The website is owned and operated by tellylix, a commercial publishing and training resource dedicated to audiovisual production excellence. Our subject matter covers broadcast studio design, camera control systems, professional lighting arrangements, sound engineering, and the streamlined workflows used by television networks, production houses and teams delivering live events.

We are the data controller for the personal data processed through this website in the sense used by the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. That means we decide why and how personal data is used on this site. Editorial responsibility for the content published here also rests with us.

Legal form and registration details

  • Company Name: tellylix
  • Company Registration Number: 03555097
  • Place of Registration: England and Wales
  • Country of Establishment: United Kingdom
  • VAT Registration Number: 477222243
  • Legal Form: private company limited by shares
  • Responsible Representative: a director of the company, who can be contacted through the address and email address given below in relation to legal, regulatory and data protection matters

These details are published in line with the Companies Act 2006 and the trading disclosure rules that require UK companies to state their registered name, registration number, place of registration and registered office on their websites and in business correspondence. Non-compliance with the trading disclosure requirements is a criminal offence, which is one reason we keep this page under regular review.

Tax identifiers and licences

Our VAT registration number is shown above. Because we supply digital course content and related services to customers in the United Kingdom, VAT is charged on supplies where it is due, and our VAT number appears on invoices and receipts. We are not a member of a regulated profession, so no professional title, authorising body or professional liability insurance disclosure is required. We do not operate under any sector-specific licence that must be displayed to visitors, and we are not a member of a public commercial register other than the register of companies maintained by Companies House.

Registered Office and Available Contact Details

Our registered office, which is the address for formal service of documents, is Fawley House, 2 Regatta Place, Marlow Road, Bourne End, Buckinghamshire SL8 5TD. This is also the geographic address at which the operator is established for the purposes of the Electronic Commerce (EC Directive) Regulations 2002 and the Provision of Services Regulations 2009. We do not use a post office box as our establishment address.

You can reach us in the following ways:

  • Email: administration@gtc.org.uk
  • Telephone: +44 (0) 300 111 4123
  • Postal Address: Fawley House, 2 Regatta Place, Marlow Road, Bourne End, Buckinghamshire SL8 5TD

Messages sent to the email address above reach a monitored mailbox. We aim to answer legitimate enquiries within five working days. Under the Provision of Services Regulations 2009, the information on this page, including our name, legal status, business address, contact details and general terms, is made easily accessible electronically so that you can obtain it before you enter into a contract with us.

Purpose, Scope and Intended Audience

This website is an informative and commercial resource. It publishes explanatory material, technical guides and structured course content about audiovisual production: studio design and infrastructure, camera control and camera movement systems, lighting layouts and colour management, sound engineering and audio workflows in the studio and on location, and the operational processes that keep television networks and live event productions running to schedule.

Some material is offered free of charge for general information. Other parts of the site consist of paid courses, downloadable resources and optional advisory services. The site is aimed at technicians, engineers, producers, students, broadcasters and event professionals, and at businesses working in the audiovisual sector. It is not directed at children; if you are under 18, please use the site only with the involvement of a parent or guardian.

The content is written primarily for a United Kingdom audience and reflects practice, terminology and regulation in that market. Where we mention equipment, certifications, standards or working practices from other jurisdictions, those references are provided for general context and do not replace local professional advice.

Access to the Website and Acceptable Use

We grant you a personal, non-exclusive, non-transferable and revocable right to access and use this website for your own lawful purposes. Access is provided on an "as available" basis and we do not guarantee uninterrupted availability, because the site depends on hosting, network and software services that we do not fully control.

When using the site you must not:

  • copy, scrape, harvest or systematically extract content, course material, user accounts or contact data, whether manually or using automated tools;
  • attempt to gain unauthorised access to any part of the site, its servers or any connected system, or interfere with its security or integrity;
  • introduce viruses, malware, ransomware or any other harmful code or material;
  • use the site to transmit unlawful, defamatory, misleading, discriminatory or obscene material;
  • impersonate another person or misrepresent your affiliation with any person or organisation;
  • use the site or its content to build or train a competing product, or to resell access to third parties without our written permission;
  • remove, obscure or alter any copyright, trade mark or other proprietary notice.

We may suspend, restrict or terminate access to all or part of the site, without notice, where we reasonably believe these rules have been broken or where we are required to do so by law. Where a breach causes loss to us or to other users, we may also pursue a claim for damages or seek an injunction.

Ownership and Permitted Use of Content

All content on this website, including text, course descriptions, lesson structures, diagrams, photographs, illustrations, video and audio material, layout, source code and databases, is owned by us or licensed to us, and is protected by copyright, database rights and, where applicable, design rights under the Copyright, Designs and Patents Act 1988.

Our trading name, logos, course titles and any associated marks are our trade marks or those of our licensors. Nothing on this site grants you a licence to use them for commercial purposes. You may not use our name or marks in a way that suggests endorsement, partnership or affiliation without our prior written consent.

You may view the site and print or download extracts for your own private, non-commercial study. You must not reproduce, republish, distribute, sell, sublicense or make the content available to others, whether in whole or in part, without our written permission. Any permitted copy must retain all proprietary notices. Requests for commercial licensing, teaching use or republication should be sent to administration@gtc.org.uk, and we will consider them on their merits.

Accuracy, Availability and Proportionate Limitations of Liability

We take care to keep technical and course information accurate and current. Even so, audiovisual technology changes quickly, equipment behaves differently in different rooms and configurations, and a great deal depends on how a production is staffed and managed. Our content is therefore provided for information and training purposes only. It is not a substitute for site-specific risk assessments, manufacturer instructions, electrical and structural safety requirements, or advice from a suitably qualified professional.

We do not promise that the site will always be available, error-free, secure or free of viruses, or that any particular learning outcome will be achieved. We may change, suspend or withdraw any part of the site, including individual courses or resources, at any time.

Nothing in this Legal Notice limits or excludes our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, for breach of the terms implied by section 49 of the Consumer Rights Act 2015 in relation to services, or for any other liability that cannot lawfully be limited. Subject to that, we are not liable for loss of profit, loss of revenue, loss of business or production opportunities, loss of data, or indirect or consequential loss arising from your use of the site. Where we are liable to a consumer, our liability is limited to the amount you paid us for the relevant course or service, and, if nothing was paid, to a nominal amount.

External Links and Third-Party Content

The site may link to third-party websites, equipment manufacturers, standards bodies, video platforms and suppliers, and may embed third-party media such as video players. These links and embeds are provided for convenience and reference only. We do not control those services and we are not responsible for their content, accuracy, availability, security or privacy practices.

Following a link to a third-party site means you leave our site and become subject to that provider's terms and privacy notices. We recommend that you review them before providing any personal data or making a purchase. A link from our site is not an endorsement of the linked site, and we accept no liability for loss arising from your use of third-party content. Where third-party content is embedded, your browser may connect directly to that provider and the provider may set cookies or record technical information; our Cookie Policy explains how we handle cookies on this site.

Privacy, Cookies and Related Policies

When you visit this website we process personal data such as your IP address, device and browser information, pages viewed, and any information you submit through our contact form, account registration or order process. We do so in accordance with the UK GDPR, the Data Protection Act 2018 and the Privacy and Electronic Communications Regulations 2003 (PECR). Please read our Privacy Policy for full details of the categories of data we collect, our lawful bases for processing, retention periods, and your rights, which include the right of access, rectification, erasure, restriction, objection, portability and the right to withdraw consent. You also have the right to lodge a complaint with the Information Commissioner's Office if you believe your data has been handled unlawfully.

This site sets essential cookies needed for it to function and, where you consent through our cookie banner, analytics and preference cookies. Under PECR, non-essential cookies are only set after consent, and you can withdraw or change your consent at any time. Our Cookie Policy lists the cookies used, their purposes, their typical lifetimes and how to manage them in your browser.

This Legal Notice should be read alongside the following documents, each of which is available from the website:

  • the Privacy Policy, which explains how personal data is collected and used;
  • the Cookie Policy, which explains cookies, tracking technologies and consent choices;
  • the Terms and Conditions, which set out the contract between you and us for the use of the site and for course enrolments; and
  • the Payment and Refund Policy, which explains prices, payment methods, cancellation rights, statutory cooling-off rights for digital content and the circumstances in which refunds are available.

Where a consumer cancels a paid distance or off-premises contract within the statutory cancellation period, any refund is handled in accordance with the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 and the Consumer Rights Act 2015. If you have a complaint about a course, a download or a payment, please raise it with us first using the contact details on this page so that we have the opportunity to put things right.

Applicable Law, Competent Courts and Consumer Dispute Rights

This Legal Notice, and any dispute or claim arising out of or in connection with it or with your use of the website, is governed by the law of England and Wales. Subject to the paragraph on consumer rights below, the courts of England and Wales have exclusive jurisdiction over any such dispute.

If you are a consumer, nothing here affects your right to bring proceedings in the courts of the part of the United Kingdom in which you live, or your right to rely on the mandatory consumer protections of your home jurisdiction. Where a dispute relates to a paid service, you may also use alternative dispute resolution (ADR), although we are not obliged to participate in an ADR procedure and we do not currently subscribe to a certified ADR scheme. You may raise issues with Citizens Advice or your local Trading Standards service, and enforcement bodies in the United Kingdom can act under the Enterprise Act 2002 where a breach of consumer protection law harms the collective interests of consumers.

We try to resolve every complaint directly. If you have contacted us and are not satisfied with the outcome, please tell us in writing, setting out the facts, what you would like us to do, and any supporting documentation, so we can review the matter at a senior level.

Company Information for the Site Footer

Company Name: tellylix | Company Registration Number: 03555097 | Place of Registration: England and Wales | VAT Registration Number: 477222243 | Registered Office Address: Fawley House, 2 Regatta Place, Marlow Road, Bourne End, Buckinghamshire SL8 5TD | Email: administration@gtc.org.uk | Telephone: +44 (0) 300 111 4123

Contact Route, Changes to This Notice and Last-Updated Date

If you have questions about this Legal Notice, want to exercise a legal or data protection right, need our company details for an invoice, contract or due diligence check, or believe that something on this site infringes your rights, please write to us at Fawley House, 2 Regatta Place, Marlow Road, Bourne End, Buckinghamshire SL8 5TD or send an email to administration@gtc.org.uk. You can also call +44 (0) 300 111 4123 during normal UK business hours. If you are reporting a possible intellectual property infringement, please include enough detail for us to identify the material and to assess your claim.

We review this page regularly and may amend it to reflect changes in our business, our courses, our suppliers or the law. The version published on this page is the version in force. Where a change materially affects your rights, we will make that clear on the site and, where we are required to do so, notify registered users by email. Continued use of the website after an update means you accept the updated notice.

This notice was last updated on 2 November 2026.