Privacy Policy

Last updated: 02 November 2026

Who We Are and Our Role as Data Controller

tellylix operates this website as the data controller under UK GDPR and the Data Protection Act 2018. We determine the purposes and means of processing personal data collected through course enquiries, registrations, and interactions related to audiovisual production resources. Our registered address is Fawley House, 2 Regatta Place, Marlow Road, Bourne End, Buckinghamshire SL8 5TD and we can be contacted via administration@gtc.org.uk or +44 (0) 300 111 4123 for data protection matters.

Scope of This Privacy Policy

This notice applies to all visitors, prospective students, course participants, and other individuals whose personal data we process in connection with our commercial website offering informative resources on broadcast studio design, camera control systems, professional lighting, sound engineering, and related workflows. It covers data collected online via forms and cookies as well as any offline interactions that feed into our systems.

Personal Data We Collect and Sources

We obtain categories including identity details such as name and title, contact information like email address and telephone number, professional background including job title and organisation, technical data such as IP address, browser type and device identifiers, and usage data from website interactions. Sources include direct input through contact and registration forms, automated collection via cookies and analytics tools, and third-party referrals where permitted.

Purposes of Processing and Legal Bases

Processing occurs for responding to enquiries on the basis of legitimate interests or consent where required, delivering course materials under contract performance, sending service updates on the basis of legitimate interests, improving website functionality under legitimate interests, complying with legal obligations such as tax records, and marketing with explicit consent. Each purpose is matched to an appropriate legal basis under UK GDPR Article 6.

Is Providing Your Data Obligatory?

Supplying certain data is necessary to process course registrations or respond to enquiries. Failure to provide required information may prevent us from delivering services or fulfilling your request. Optional data fields allow you to share additional details voluntarily without affecting core service access.

Cookies and Similar Technologies

We use cookies and similar tracking technologies to enhance user experience, analyse traffic, and support essential functions. Details of specific cookies, their purposes, and how to manage preferences are set out in our separate Cookie Policy referenced via the site-wide cookie banner.

Sharing Your Data with Third Parties

We share data with service providers acting as processors such as hosting providers, email delivery services, analytics platforms, and payment processors where relevant. Categories of recipients also include professional advisers and authorities where disclosure is required by law. All processors are bound by contractual safeguards.

International Data Transfers

Some processors may be located outside the UK. Where transfers occur we rely on UK adequacy regulations, standard contractual clauses, or other appropriate safeguards approved under UK GDPR to protect your data.

How Long We Keep Your Data

Retention periods vary by category: enquiry data is kept for up to two years after last contact, course participant records for six years to meet legal and accounting requirements, and technical logs for twelve months unless extended for security investigations. Criteria include legal obligations, legitimate business needs, and your rights to erasure.

Security Measures and Data Minimisation

We apply technical and organisational measures including encryption, access controls, regular security reviews, and staff training. Data collection is limited to what is necessary for each purpose, and we regularly review stored information to delete or anonymise data no longer required.

Your Data Protection Rights

You have rights to access, rectification, erasure, restriction, portability, and objection. To exercise these rights please contact us at administration@gtc.org.uk providing sufficient information to verify your identity. We will respond within one month as required by law.

Withdrawing Consent and Objecting to Marketing

Where processing relies on consent you may withdraw it at any time by contacting administration@gtc.org.uk or using unsubscribe links. You can also object to direct marketing and certain profiling activities at any time without affecting other processing.

Complaints to the Information Commissioner's Office

If you are dissatisfied with our response you may lodge a complaint with the UK Information Commissioner's Office at ico.org.uk. We encourage you to contact us first so we can address concerns directly.

Age Restrictions and Children's Data

Our website and courses are intended for individuals aged 18 and over. We do not knowingly collect personal data from children under 18. If we become aware that data has been provided by a minor we will delete it promptly.

Automated Decision-Making and Profiling

We do not engage in solely automated decision-making that produces legal or significant effects. Limited profiling may occur for marketing segmentation based on consent, but individuals retain the right to object and request human review.

Changes to This Policy

We review this policy regularly and will update it to reflect changes in law or practice. The last updated date appears at the top of the page. Continued use of the site after updates constitutes acceptance of the revised terms.